A Multitask, Multilingual, Multimodal Evaluation of ChatGPT on Reasoning, Hallucination, and Interactivity
Yejin Bang , Samuel Cahyawijaya , Nayeon Lee , and 10 more authors
In Proceedings of the 13th International Joint Conference on Natural Language Processing and the 3rd Conference of the Asia-Pacific Chapter of the Association for Computational Linguistics (Volume 1: Long Papers) , Nov 2023
This paper proposes a framework for quantitatively evaluating interactive LLMs such as ChatGPT using publicly available data sets, using 23 data sets covering 8 different common NLP application tasks. We extensively evaluate the multitask, multilingual, and multi-modal aspects of ChatGPT based on these data sets and a newly designed multimodal dataset. We find that ChatGPT outperforms LLMs with zeroshot learning on most tasks and even outperforms fine-tuned models on some tasks. We find that it is better at understanding non-Latin script languages than generating them. It is able to generate multimodal content from textual prompts via an intermediate code generation step. Moreover, we find that ChatGPT is 63.41% accurate on average in 10 different reasoning categories under logical reasoning, non-textual reasoning, and commonsense reasoning, hence making it an unreliable reasoner. ChatGPT suffers from hallucination problems like other LLMs. Finally, the interactive feature of ChatGPT enables human collaboration with the underlying LLM to improve its performance, i.e., 8% ROUGE-1 on summarization and 2% ChrF++ on machine translation, in a multi-turn ’prompt engineering’ fashion. We release a code for evaluation set extraction.1